Solicitor’s Dismay at Lack of Bank Staff Training on Power of Attorney

Christine Thornley, Partner at Gorvins Solicitors, Wills, Trusts and Probate team, today expressed her disappointment at the banks apparent unwillingness to brief staff properly on how to engage with people using the power of attorney documents.

She was reacting to news about difficulties being experienced by people who have put in place all the proper legal powers only for their attorneys to face a monumental battle with financial institutions.

http://www.telegraph.co.uk/finance/personalfinance/consumertips/10718583/Financial-giants-ignore-powers-of-attorney.html

To combat the ambiguity surrounding lasting powers of attorney, Gorvins is continuing to run a successful series of education sessions on the subject for the general public. “It is a poorly understood legal process, and one that many find it difficult to understand,” said Christine.