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Can I claim Personal Injury if I have slipped on water from a leaking fridge or freezer in a supermarket?

Leaking fridges and freezers can frequently malfunction in supermarkets, this results in customers slipping, which can cause serious injury.

Often the efforts to soak up residue from leaks is inadequate and presents a danger to customers visiting the premises.

Some of the most common injuries caused are:

  • Fractures to coccyx, knees and ankles
  • Back pain
  • Shoulder pain
  • Wrist pain
  • Injuries to the face and head

Under the Occupiers Liability Act 1957, the supermarkets owes a duty to take such care in all the circumstances that is reasonable to see that the visitor will be reasonably safe in using the premises for the purposes for which they are invited or permitted by the occupier to be there.

It is a common occurrence that staff have been aware of the leaks and have failed to remedy them to ensure the safety of customers.

What should I do if I suffer personal injury on the premises of a supermarket?

  • Report the accident to a member of staff.
  • If possible, depending on the severity of your injuries, take a picture of the accident location where you fell and take note of any CCTV In the area.
  • Attend A&E or your GP to have your injury assessed and treated.
  • Take the contact details of any witnesses who could assist with determining liability for your claim.

How will the personal injury claim be quantified?

The compensation for the claim will be based on the severity of injury and any financial loss that has occurred as a result.

How to contact us

If you have suffered injury due to fall in a supermarket, please contact Melissa Moore on 0161 930 5157 or Head of Personal Injury, Stuart Biddle on 0161 950 5117 for a no obligation discussion.