Posted on 12.12.16
Omar Hadi, Conveyancing manager at Gorvins, has been featured in the Mirror’s article on property lawyers using Christmas as an excuse to squeeze extra money from their clients.
The article highlights a controversial letter sent to clients in which they are informed of an ‘optional service’ in which a clients’ case load would be prioritised during the busy holiday period for an additional fee.
Omar Hadi, conveyancing manager at Gorvins Solicitors, said that the professional response was to prioritise cases based on clients’ specific needs with no additional charging or threats to inconvenience other customers.
“Whilst we appreciate that the run up to Christmas and New Year is extremely busy, for many reasons, the letter detailed appears to be an unscrupulous attempt at charging additional legal fees for work that should be done within the fixed fee agreement that the clients have already agreed to pay.”