How do I make a claim?

When you have had an accident it is important that you get the right advice.  Often you will need to report the accident or you may need to obtain evidence of what has happened, such as photographs, CCTV footage or accident reports. 

It is best if you speak with someone who can advise you exactly what you need to do as early as possible.

Once we have discussed your claim with you we should be able to advise you if you have a claim that is likely to succeed and we will prepare all the necessary documents. This can done be over the phone or face-to-face if you prefer. 

We will usually act on a no win, no fee basis and in most cases we can guarantee you will receive 100% of your compensation. 

The next step is to write to the persons at fault for your accident and to investigate your claim thoroughly by writing to witnesses, obtaining accident reports and other documents concerning your injuries or financial losses. 

We will keep you updated throughout and arrange for you to see a medical expert who can advise us on any treatment you may need.  In many cases we may be able to arrange treatment and rehabilitation at no cost to you. 

Once you are happy with the medical evidence for your claim and you want to settle, we will negotiate the best possible settlement for you.  The vast majority of claims end in this way and you will not have to go to court. 

If your claim is one of the few that does go to court, we will provide you with all the support and guidance you will need so you can feel sure about the whole process.    

Whatever happens with your claim we will always ensure that you get the best possible award of compensation and provide you with honest and clear advice.